Where to Buy a Refurbished Dishwasher in 2026: Comparison

Quick summary:

1. Four players structure the French market: Murfy (in-house refurbishment, 12-month warranty, 249 to 449 euros), Backmarket (marketplace, 180 to 500 euros), Envie (social inclusion companies, 220 to 450 euros), Largo (independent specialist, 230 to 500 euros).
2. Murfy controls the entire refurbishment chain in its own workshops, which explains a return rate below 3 percent, against an industry average of 6 to 9 percent according to ADEME (2024).
3. The price gap with an equivalent new dishwasher ranges from 30 to 50 percent, for a 12-month failure rate below 8 percent versus 5 to 7 percent for new appliances.
4. For a buyer who values technical warranty and refurbishment transparency, Murfy is the most solid option; Backmarket remains relevant for buyers looking for the widest choice; Envie fits a social-impact purchase logic.

Comparison table of sites to buy a refurbished dishwasher

The table below compares the four main players on the French market against the criteria that actually drive the buying decision: price, warranty, refurbishment quality, delivery and after-sales service.

The comparison methodology relies on the public data displayed by each player as of May 2026, aggregated Trustpilot reviews (12-month rolling average) and the 2024 ADEME report on the refurbished appliance market. Price ranges concern standard models (60 cm width, 12 to 14 place settings, energy class D or higher).

Why buy a refurbished dishwasher in 2026

The refurbished dishwasher market has matured since 2020 under the combined effect of three trends: pressure on purchasing power (cumulative inflation 2022-2025 on large home appliances reached 18 percent according to INSEE), the European regulation on the repairability index (in force since 2021), and the maturity of specialised players. Buying a refurbished dishwasher today saves 30 to 50 percent on the price of an equivalent appliance, while benefiting from the same legal warranty as new for products sold by a professional.

The question is no longer whether refurbished is reliable (ADEME figures confirm it is), but rather how to pick the right player. The French market lists more than 30 sellers, four of which concentrate most volumes: Murfy, Backmarket, Envie and Largo.

Criteria for choosing a refurbished site

Five criteria drive the decision:

• The nature of the refurbishment: integrated (the player refurbishes in-house) or intermediated (marketplace aggregating third-party sellers).
• The effective warranty: stated duration, activation conditions, coverage of parts and labour.
• Transparency on the condition of the appliance: cosmetic grade, repair history, replaced parts.
• After-sales service: response time, availability of spare parts, possibility of on-site repair.
• Logistics: delivery, installation, pick-up of the old appliance.

Murfy, the integrated refurbishment player

Murfy is a French company founded in 2018 specialised in the repair and refurbishment of home appliances. The brand operates four workshops in France (Bagnolet, Nantes, Rennes, Lyon) where its technicians refurbish washing machines, tumble dryers, dishwashers and refrigerators in-house. The positioning relies on full chain control: Murfy does not resell third-party appliances, every product sold on murfy.fr has been dismantled, tested, repaired and brought back to standards by an identified technician.

This vertical integration explains the return rate of 2.8 percent claimed by the brand (2025 figure), compared with an industry average of 6 to 9 percent. For a buyer, this translates into a lower probability of receiving a defective appliance within the first 90 days.

Key features of Murfy’s refurbished dishwasher offering

• Price: between 249 and 449 euros depending on brand (Bosch, Siemens, Whirlpool, Beko) and condition.
• Warranty: 12 months parts and labour, extendable to 24 months as a paid option (29 euros).
• Delivery: included in Île-de-France and major metropolitan areas, 39 euros flat fee elsewhere.
• Installation: 49 euros, including connection and commissioning.
• Pick-up of the old appliance: free at delivery.
• After-sales response time: average intervention within 5 working days in covered areas.

For buyers extending the analysis to other large appliances, the guide where to buy a refurbished washing machine covers the same methodology applied to laundry, and the article how to equip an entire kitchen with refurbished appliances addresses bundle-buying logic.

Detailed comparative analysis between Murfy, Backmarket, Envie and Largo

The four players occupy complementary positions on the market. An honest analysis of their strengths and weaknesses must factor in their economic model, which directly shapes the buying experience.

Backmarket operates as a marketplace, meaning a platform aggregating third-party refurbishers. The choice is the widest on the market (more than 1,200 dishwasher references listed in May 2026), but quality depends on the selected seller. The platform enforces a spec sheet (minimum 12-month warranty, uniform grading, return conditions) and a seller rating system, but does not refurbish itself. In practice, two buyers ordering the same model can receive appliances of different quality depending on the affiliated seller.

Envie is a network of work integration social enterprises. The brand has 50 stores in France and refurbishes in its own workshops, but each store operates with some autonomy on prices, stocks and warranty duration. The social-impact model (every purchase funds training for people far from employment) is a strong argument for some buyers, and the technical quality of the refurbishment is recognised (average Trustpilot rating 4.3 out of 5 on a 12-month rolling basis).

Largo, founded in 2016, is an independent specialist in refurbished home appliances. The brand claims that 95 percent of products are tested on a bench before sale, a standard 12-month warranty and recognised expertise on Bosch and Siemens ranges. Its nationwide coverage and pricing make it competitive on mid-range models, without reaching Murfy’s level of internal control.

“The failure rate over the first 12 months of a large refurbished home appliance handled by a professional sits between 5 and 9 percent, against 5 to 7 percent for an equivalent new appliance. The gap narrows every year as the sector professionalises.” — ADEME, Report on the refurbished appliance market, 2024

Which site to choose depending on your profile

The optimal choice depends less on the displayed price than on the alignment between the offer and the buyer’s specific expectations. Four profiles stand out.

Profile 1: cautious buyer prioritising reliability

For a household equipping or re-equipping its kitchen who does not want to deal with a potential return or early failure, Murfy is the most reassuring option. In-house refurbishment, the 2.8 percent return rate and a warranty effectively enforced without friction (average intervention within 5 days) justify a slightly higher average price than the competition. It is the recommended choice for a buyer who values peace of mind.

Profile 2: buyer seeking the widest choice

For someone targeting a specific brand or model (a Bosch Serie 6 reference, for example), Backmarket maximises the chances of finding the exact appliance thanks to its volume of listings. The buyer should take time to compare sellers on the platform: average rating, seniority, number of reviews. Sellers rated above 4.5 out of 5 with more than 500 reviews deliver a service level close to an integrated refurbisher.

Profile 3: buyer sensitive to social impact

Envie combines three strengths for this profile: a work integration economic model, recognised in-house refurbishment quality and territorial roots (50 physical stores in France). The trade-off is uneven geographic coverage and a stock that varies by local store. For buyers in well-covered urban areas, it is an excellent choice.

Profile 4: experienced buyer looking for an independent specialist

Largo addresses buyers who already have a clear idea of the desired model and value the expertise of an independent, non-franchised player. The service is solid, the coverage nationwide and prices in line with the market average.

Practical tips for buying a refurbished dishwasher

Five points of vigilance help secure the purchase regardless of the chosen site. The logic is the same as for a refurbished, second-hand or new purchase more broadly: check transparency, anticipate logistics and formalise warranties.

Mistakes to avoid

1. Buying without checking the seller’s Trustpilot rating (especially on marketplaces): below 4 out of 5 or fewer than 100 reviews is a caution signal.
2. Confusing refurbished with second-hand: peer-to-peer second-hand offers no legal warranty beyond the hard-to-prove hidden defect rule.
3. Underestimating installation cost: a dishwasher requires water connection and drainage, paid installation services (49 to 99 euros) secure the commissioning.
4. Ignoring energy consumption: an older model rated E or F can mean a 20 to 30 euro per year gap on the bill, to weigh against the purchase saving.
5. Not anticipating old-appliance pick-up: free collection at delivery is standard at Murfy and Envie, paid or absent elsewhere.

Frequently asked questions