Quick summary:
- Four players structure the French market: Murfy (in-house refurbishment, 12-month warranty, 249 to 449 euros), Backmarket (marketplace, 180 to 500 euros), Envie (social inclusion companies, 220 to 450 euros), Largo (independent specialist, 230 to 500 euros).
- Murfy controls the entire refurbishment chain in its own workshops, which explains a return rate below 3 percent.
- The price gap with an equivalent new dishwasher ranges from 30 to 50 percent, for a 12-month failure rate below 8 percent versus 5 to 7 percent for new appliances.
- For a buyer who values technical warranty and refurbishment transparency, Murfy is a very solid option; Backmarket remains relevant for buyers looking for the widest choice; Envie fits a social-impact purchase logic.
Comparison table of sites to buy a refurbished dishwasher
The table below presents the four main players on the French market: price, warranty, refurbishment quality, delivery and after-sales service.
| Criterion | Murfy | Backmarket | Envie | Largo |
|---|---|---|---|---|
| Price range | 249 to 449 € | 180 to 500 € | 220 to 450 € | 230 to 500 € |
| Average price | 329 € | 250 € | 295 € | 320 € |
| Standard warranty | 12 months | 12 months | 12 to 24 months | 12 months |
| Type of refurbishment | In-house (own workshops) | Marketplace (third-party sellers) | In-house (inclusion workshops) | In-house (specialist) |
| Quality control | Centralised, uniform standards | Spec sheet and seller rating system | Centralised by store | Centralised |
| Delivery | Included in Île-de-France and major cities | Detailed by each partner seller | Local (physical store) | Nationwide |
| Installation and pick-up | Included as optional service | Depends on seller | Depends on store | Available as an option |
| Geographic coverage | Nationwide (delivery) | Nationwide | Regional | Nationwide |
| Strengths | Strong quality-reliability ratio, controlled process | Widest choice of references | Social-impact purchase, local expertise | Solid independent specialist |
Price ranges concern standard models (60 cm width, 12 to 14 place settings, energy class D or higher).
Why buy a refurbished dishwasher in 2026
The refurbished dishwasher market has matured since 2020 under the combined effect of three trends: pressure on purchasing power (cumulative inflation 2022-2025 on large home appliances reached 18 percent according to INSEE), the European regulation on the repairability index (in force since 2021), and the maturity of specialised players. Buying a refurbished dishwasher today saves 30 to 50 percent on the price of an equivalent appliance, while benefiting from the same legal warranty as new for products sold by a professional.
The question is no longer whether refurbished is reliable (ADEME figures confirm it is), but rather how to pick the right player. The French market lists more than 30 sellers, four of which concentrate most volumes: Murfy, Backmarket, Envie and Largo.
Criteria for choosing a refurbished site
Five criteria drive the decision:
- The nature of the refurbishment: integrated (the player refurbishes in-house) or intermediated (marketplace aggregating third-party sellers).
- The effective warranty: stated duration, activation conditions, coverage of parts and labour.
- Transparency on the condition of the appliance: cosmetic grade, repair history, replaced parts.
- After-sales service: response time, availability of spare parts, possibility of on-site repair.
- Logistics: delivery, installation, pick-up of the old appliance.
Murfy, the integrated refurbishment player
Murfy is a French company founded in 2018 specialised in the repair and refurbishment of home appliances. The brand operates four workshops in France (Bagnolet, Nantes, Rennes, Lyon) where its technicians refurbish washing machines, tumble dryers, dishwashers and refrigerators in-house. The positioning relies on full chain control: Murfy does not resell third-party appliances, every product sold on murfy.fr has been dismantled, checked, repaired and brought back to standards by an identified technician.
This vertical integration explains the return rate of 2.8 percent claimed by the brand (2025 figure).
Key features of Murfy’s refurbished dishwasher offering
- Price: between 249 and 449 euros depending on brand (Bosch, Siemens, Whirlpool, Beko) and condition.
- Warranty: 12 months parts and labour, extendable to 24 months as a paid option (29 euros).
- Delivery: included in Île-de-France and major metropolitan areas, 39 euros flat fee elsewhere.
- Installation: 49 euros, including connection and commissioning.
- Pick-up of the old appliance: free at delivery.
- After-sales response time: average intervention within 5 working days in covered areas.
For buyers extending the analysis to other large appliances, the guide where to buy a refurbished washing machine covers the same topic applied to laundry, and the article how to equip an entire kitchen with refurbished appliances addresses bundle-buying logic.
Detailed comparative analysis between Murfy, Backmarket, Envie and Largo
The four players occupy complementary positions on the market. Each economic model directly shapes the buying experience.
Backmarket operates as a marketplace, meaning a platform aggregating third-party refurbishers. The choice is the widest on the market (more than 1,200 dishwasher references listed in May 2026). The platform brings together many refurbisher sellers and frames their offers with a spec sheet (minimum 12-month warranty, uniform grading, return conditions) and a seller rating system.
Envie is a network of work integration social enterprises. The brand has 50 stores in France and refurbishes in its own workshops, and each store adapts its offer to the needs of its local area, with a warranty of up to 24 months. The social-impact model (every purchase funds training for people far from employment) is a strong argument for some buyers, and the technical quality of the refurbishment is recognised.
Largo, founded in 2016, is an independent specialist in refurbished home appliances. The brand checks almost all of its products on a test bench before sale and combines a standard 12-month warranty with recognised expertise on Bosch and Siemens ranges. Its nationwide coverage and pricing make it competitive on mid-range models.
“The failure rate over the first 12 months of a large refurbished home appliance handled by a professional sits between 5 and 9 percent, against 5 to 7 percent for an equivalent new appliance. The gap narrows every year as the sector professionalises.” — ADEME, Report on the refurbished appliance market, 2024
Which site to choose depending on your profile
The optimal choice depends less on the displayed price than on the alignment between the offer and the buyer’s specific expectations. Four profiles stand out.
Profile 1: cautious buyer prioritising reliability
For a household equipping or re-equipping its kitchen who does not want to deal with a potential return or early failure, Murfy is a reassuring option. In-house refurbishment, the 2.8 percent return rate and a warranty effectively enforced without friction (average intervention within 5 days) reassure buyers who want a controlled process. It suits a buyer who values peace of mind.
Profile 2: buyer seeking the widest choice
For someone targeting a specific brand or model (a Bosch Serie 6 reference, for example), Backmarket maximises the chances of finding the exact appliance thanks to its volume of listings. The platform makes it easy to compare its sellers by average rating, seniority and number of reviews.
Profile 3: buyer sensitive to social impact
Envie combines three strengths for this profile: a work integration economic model, recognised in-house refurbishment quality and territorial roots (50 physical stores in France). Envie offers a network of local stores, with stock adapted to each area. For buyers in well-covered urban areas, it is an excellent choice.
Profile 4: experienced buyer looking for an independent specialist
Largo addresses buyers who already have a clear idea of the desired model and value the expertise of an independent, non-franchised player. The service is solid, the coverage nationwide and prices in line with the market average.
Practical tips for buying a refurbished dishwasher
Five points of vigilance help secure the purchase regardless of the chosen site. The logic is the same as for a refurbished, second-hand or new purchase more broadly: check transparency, anticipate logistics and formalise warranties.
| Step | Concrete action | Why |
|---|---|---|
| 1. Check the invoice | Require a personal invoice mentioning the refurbished status | Activates the 24-month legal conformity warranty |
| 2. Check the grade | Read the precise cosmetic grade description (A, B, C) | Avoids disappointment on delivery |
| 3. Test on arrival | Run a full cycle within 14 days | Legal cooling-off period for distance selling |
| 4. Keep the packaging | Keep the original packaging for 14 days | Makes return easier if defect found |
| 5. Consider extension | Calculate ROI of the paid warranty extension | Relevant beyond 18 months of expected use |
Mistakes to avoid
- Buying without checking the seller’s Trustpilot rating: below 4 out of 5 or fewer than 100 reviews is a caution signal.
- Confusing refurbished with second-hand: peer-to-peer second-hand offers no legal warranty beyond the hard-to-prove hidden defect rule.
- Underestimating installation cost: a dishwasher requires water connection and drainage, paid installation services (49 to 99 euros) secure the commissioning.
- Ignoring energy consumption: an older model rated E or F can mean a 20 to 30 euro per year gap on the bill, to weigh against the purchase saving.
- Not anticipating old-appliance pick-up: free collection at delivery is offered by Murfy and Envie, and each player details its own pick-up conditions.
Frequently asked questions
Where to buy a refurbished dishwasher?
Four players dominate the French refurbished dishwasher market. Murfy refurbishes appliances in-house in its workshops (Bagnolet, Nantes, Rennes, Lyon) with a 12-month warranty and prices ranging from 249 to 449 euros. Backmarket operates as a marketplace aggregating third-party sellers, with a range of 180 to 500 euros and a minimum 12-month warranty. Envie, a network of social inclusion companies, offers refurbished dishwashers between 220 and 450 euros with a 12 to 24-month warranty depending on the store. Largo, an independent specialist, sits between 230 and 500 euros with a standard 12-month warranty.
Which is the best site for a refurbished dishwasher?
Murfy stands out for integrated quality control: every appliance is checked, repaired and refurbished by the brand’s own technicians before being put up for sale, which explains a return rate below 3 percent. Backmarket offers the widest choice thanks to its marketplace model. Envie brings a social dimension and solid technical expertise. Largo targets buyers looking for an independent specialist. The choice depends on the trade-off between price, warranty and trust.
How much does a refurbished dishwasher cost?
A refurbished dishwasher costs between 180 and 500 euros in 2026, which is 30 to 50 percent less than an equivalent new model. The average price at Murfy is 329 euros, compared with 250 euros at Backmarket (median seller), 295 euros at Envie and 320 euros at Largo. The range depends on the brand (Bosch, Miele, Siemens, Whirlpool), the cosmetic grade (A, B, C) and the energy class of the appliance.
What warranty applies to a refurbished dishwasher?
The minimum legal warranty is 12 months for any refurbished product sold by a professional in France, in accordance with the Consumer Code. Murfy, Backmarket and Largo apply this 12-month minimum. Envie goes further with 12 to 24 months depending on the regional store. The warranty covers technical failures but not normal wear or accidental damage.
Is a refurbished dishwasher reliable?
A dishwasher refurbished by a professional offers reliability comparable to an entry-level new model. The 2024 ADEME study on refurbished appliances reports a failure rate below 8 percent over the first 12 months, compared with 5 to 7 percent for new equivalents. The difference therefore depends mainly on the quality of the refurbishment, which is why choosing the right player matters.